Declaration regarding the protection of personal data and authorization of the use of data by



Owner company: Juan Enrique Selma Beltrán

Registered Office: C/ Dr. Vicente Pallarés 7 – Valencia (Spain)

VAT identification number: ES22686973A

Phone: +34 611496592


ISNACH offers this website subject to these Terms and Conditions. By visiting the website or using the services or applications of the website, the user accepts these Terms and Conditions.

User registration will not be required to access the website. However, in order to purchase any of the products offered by ISNACH, the registration of the User data necessary to be able to send the order placed and the acceptance of these data protection conditions will be required before formalizing the payment.


2.1 Personal data

Personal data is information on material or personal aspects of a determined or determinable natural person. This definition includes, for example, your name, your telephone number, your address, as well as all master data that you have provided to us when opening a customer account. The statistical data that we collect when you visit (for example) our online store and for which a direct relationship with your person cannot be established are not included here. This data is, for example, statistics on which are the most popular tabs in our store or how many users visit certain pages of the ISNACH store.

2.2 User account

We provide each properly registered customer with password-protected access to the master data we have stored (user account). Here you can see the details of the orders already processed, pending and recently sent and manage your address, bank details and newsletters. With a user account you agree to treat personal access data confidentially and not to allow unauthorized third parties to access it. We cannot assume any responsibility for the misuse of access codes, unless we are responsible for it.

Through the “Remember Me” function, we want to make your visit to our website as pleasant as possible. This feature allows you to use our services without having to log in again each time. However, for security reasons, you will be asked to enter your password again when you e.g. For example, when your personal data needs to be changed or when you want to place an order. We recommend that you do not use this function when the computer is used by multiple users. We advise you that the “Remember Me” function will not be available if you use a setting that automatically deletes cookies at the end of each session.

2.3 Collection, processing and use of your personal data

The protection of personal data is very important to us. That is why in the collection, processing and use of personal data, we strictly abide by the provisions of Organic Law 15/1999, of December 13, on Data Protection of Personal character. We collect, store and process your data for the purpose of the complete processing of your purchase, including any subsequent warranty cases, for our Customer Service, for technical administration, as well as for our own marketing purposes. Your personal data will only be transmitted or transferred to third parties when this is necessary for the purposes of contractual processing or billing, or if you have previously authorized it. Within the framework of order processing, for example, the service providers used by us for this purpose (such as carriers, logistics companies, banks) receive the data necessary for order processing and delivery. The data transmitted in this way may only be used by our service providers for the purpose of fulfilling their mission. A different use of the information is not allowed and will not be carried out by any of the service providers that we have subcontracted.

To process your order, we need your correct personal data: name, address and bank details. We need your email address to notify you that your order has been received and to be able to contact you.

In addition, we use them for your identification (user login). Additionally, through your e-mail address, you will receive your order and shipping confirmation.

Your personal data will be deleted if compliance with the legal retention periods does not preclude it and if you have claimed your right to deletion, once the data is no longer necessary for the purposes of fulfilling the objectives related to storage or when their storage is inadmissible for other legal reasons.

The User must verify that their data is correct and complete and inform Isnach when there is any variation and/or modification in the information that they have provided in the purchase process.

2.4 Use of your data for advertising purposes

In addition to processing your data for the purpose of processing your purchase at ISNACH, we also use it to inform you about your orders, certain products or commercial actions, as well as to recommend products that may interest you.

You can oppose at any time the use of your personal data for advertising purposes, either in its entirety or for certain specific actions without generating other communication costs than those of the basic rates. For this, a text communication to will suffice.

2.4.1 Newsletter

In the case of implementing this service to send the newsletter, we will use the procedure called single opt-in, that is, we will only start sending you newsletters by e-mail after you have expressly confirmed that you want to activate the newsletter service. .

If you subsequently no longer wish to receive our newsletters, you may oppose this at any time, without generating other communication costs than those of the basic rates. To do this, a text communication to the address will suffice. Of course, in each newsletter you will find a link to unsubscribe.

2.4.2 Product recommendations via email

As an Isnach customer, we will regularly send you product recommendations via email. You will receive these product recommendations even if you have not subscribed to the newsletter. In this way, we want to send you information about products in our offer that might interest you, taking into account the latest purchases you have made in our online store. For this we always strictly abide by the legal regulations.

If you do not wish to receive any product recommendations from us or, in general, any advertising messages, you can object at any time, by sending a text message to

2.4.3 Individualized advertising

In the event that the client requests inclusion in a list of people interested in receiving offers of Isnach products. The information that you provide and generate automatically will be used to configure advertising tailored to your interests. For this purpose we use available information, such as, for example, receipt and reading confirmations of e-mails, information about your computer and Internet connection, operating system and platform, your order history, assistance service, date and time of your visits to our website and the products in which you have been interested.

We only use this information in a pseudonymised form. Through the analysis and evaluation of this information, it is possible for us to improve our web pages and our offer on the Internet, as well as to send you individualized advertising, that is, advertising where products that may really interest you are recommended. In this sense, for example, we also compare which of our advertising e-mails you open, in order to avoid sending unnecessary e-mails.

In order to send personalized advertising, the user must explicitly authorize the conditions of use of their data.

If you do not want to receive personalized advertising, you can oppose all of it or certain specific actions at any time. For this, a communication in text form to the address will suffice.

2.4.4 Contests, market and opinion research

In contests, raffles and other promotions we use your data for the purpose of notifying you of winning prizes and for advertising our offers. If you wish, you can find more detailed information in our conditions of participation for the respective contest.

In addition, we use your data for market and opinion research purposes. Of course, we use this data anonymously, for statistical purposes and only for ISNACH. Your responses to the surveys will not be passed on to third parties or made public.

«I authorize ISNACH to process and use my personal data for its own purposes for market and opinion research.»

You can object at any time to the use of the data for market and opinion research, either in its entirety or for certain specific actions, without this generating other communication costs than those of the basic rates. For this, a text communication to will suffice.